Phoenix Sky Harbor Airport Car Service

Arriving at Phoenix Sky Harbor is easier when your ride is already arranged. Here is how a typical pickup goes, so you know exactly what to expect before you land.

Flight tracking. We watch your flight number, not just your scheduled time. If your plane is early or delayed, your chauffeur adjusts automatically. Complimentary airport waiting is measured from actual landing, separately from flight delays.

Meet-and-greet or curbside. Curbside pickup is standard. Inside meet-and-greet is available upon advance request and confirmation; any applicable charge is disclosed before booking confirmation.

Door-to-door drop-off. From PHX, we take you directly to your hotel, resort, home or office anywhere in the Phoenix metro area — no shared stops, no detours.

Our airport transfers are flat-rate, not metered, with no surge pricing or hidden fees. Your confirmed price covers the agreed transportation, applicable taxes, standard service fees and chauffeur gratuity unless a particular charge is explicitly disclosed separately before booking confirmation. Disclosed conditional charges may apply for excess waiting, overtime, additional stops or itinerary changes.

Your quote is based on your pickup and drop-off locations, the vehicle you choose, and the time of your ride. Traveling with a group or extra bags? A larger vehicle costs a little more upfront but often beats splitting two rideshares.

For business travelers who fly regularly, ask about scheduled corporate transportation and account options so recurring pickups are handled without re-entering your details each trip.

What if my flight is delayed? We track your flight and adjust pickup time automatically. Airport waiting is measured from actual landing: 45 complimentary minutes for domestic arrivals or 60 for international arrivals. Additional waiting is billed only after that allowance expires, in started 15-minute increments rounded upward.

How much luggage can I bring? Luggage accommodation depends on passenger count, bag sizes and vehicle configuration. Sedans seat up to three travelers, while SUVs and executive vans offer options for larger groups. Provide your passenger and luggage details so we can confirm a suitable vehicle.

Do you provide child seats? Child seats are available upon advance request and confirmation, subject to availability. Any applicable charge is disclosed before confirmation.

How far in advance should I book? We recommend at least a few hours for a same-day ride and 24 hours ahead for busy travel periods and holidays. Early-morning pickups are easier to guarantee with a day of notice.

What is your cancellation policy? Sedans and SUVs follow our Moderate policy: a 50% refund for cancellation at least 48 hours before pickup. All other vehicle categories follow our Strict policy: a 50% refund for cancellation at least 7 calendar days before pickup. At exactly the deadline, the 50% refund remains available. Eligible cancellations incur a 50% fee; later cancellations and no-shows receive no refund and incur a 100% fee. Both policies apply to hourly and point-to-point reservations. Separately signed corporate terms and qualifying airline-disruption rescheduling exceptions remain applicable. Revised policies apply to reservations confirmed after publication of the updated Terms and Conditions; existing confirmed reservations retain their agreed terms.